Only if the model has a special function or Macro key setting is when you need to install the driver. Mouse will stop working when moving or the cursor jumps randomly for no reason. Genius also provides the requisite batteries, which was nice, and we get one AA and two AAA batteries. Note that these do not count key modifiers either. You can log in into your Amazon account and generate a Amazon return label. The supported OS is always shown on the package.

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Note that these do not count key modifiers either. The mouse, which for the purposes of this review is an accessory to the keyboard, comes in its own compartment and in a plastic wrap.

If it doesn’t help, the product is broken. When their marketing representative contacted me about doing a review, I had to look them up, and I liked what I saw. We judge that the witch is broken, please contact customer support for assistance.

Genius Product Support – SlimStar

Such keyboards tend to be quite nice, but are also priced higher than most of our readers could really justify easily. The mouse is 2. I cannot find the driver that supports my device, I am hoping you slmstar develop a driver which can work with the latest versions of Windows and other systems.

I need a service manual to check for potential problems, so can repair it ourselves. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons.


Try to change the battery first. Check if your device is a plug-n-play device or not. However, Genius claims this is a smart keyboard, and there is more to that we will explore further. When you have SmartGenius setting problem, how to solve it? Is there anything I can do? But if the problem is the same, it is a hardware problem on the product.

The mouse is on the smaller side of average, more in line with travel mice, and has a brushed gray finish on the top-front plastic, not metal and a glossy finish elsewhere.

The binding program is the same as SlimStarit will solve the connection problem with the receiver. If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O. Performance This is a standard membrane switch keyboard with native six-key rollover, which works fine, as Aqua’s test confirms, and is also fine in my books given wireless keyboards are by nature intended for non-gaming or intensive keystroke use.

But if the problem is the same, it is a hardware problem on the product. What are situations when slimstar LED indicator lights up? Use only one set of devices at a time. SlimStar ME binding program. If you have any other questions, contact customer support for assistance.


You can also try it on a different laptop or sslimstar USB port to exclude the battery low problem. If it is the same result on different USB ports, the mouse is broken, contact customer slimstag for assistance.


Opening the box, we see the keyboard in a separate, larger compartment on the left with everything else on the right and cardboard pieces keeping them from hitting each other. Unfortunately, we do not provide technical manuals to genihs users, you can contact customer support for assistance. Introduction Some of the keyboards I have tested here on TechPowerUp definitely belong to the high-end market.

If it is not working after changing the battery, try to turn the mouse switch off and on again. My mouse has a left button problem – when I click once, sometimes it clicks twice. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet.

If it does not work after you bind it, contact your retailer or customer support for assistance. I do not read Spanish nor understand why the symbols k the keys do not appear on the screen.